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Shipping & Returns

ORDERS- There is a 30-day return policy on all UNOPENED. We require the following information to process your return: (Note: Your return will not be processed if you do not provide ALL required information.)

•
Your full name and address
•Phone number
•
Email address 

•Packing Slip
•The original order confirmation number
•
The reason for returning the merchandise

Return address:
8910 SW 198th Terrace Miami, Florida 33157
Any package that has not been received by customerservice@dreadscout.com and tracking information cannot be provided, will be the sole responsibility of the shipper.

ORDERS NOT RECEIVED

Once an order has been shipped and there is a delivery confirmation, Dread Scout. is not responsible for any theft of product or delivery to the wrong address. You must notify us within 15 days if order is not received.

OUT OF STOCK ITEMS
Subsequently, from time to time, if we are not able to fulfill your order, you will be notified via email for any item that is temporarily out of stock or simply cannot be fulfilled. An immediate credit will be issued to your credit card or any other method of payment that you choose.

SHIPPING POLICY

All orders are shipped, on average, within 48-72 hours from the time your order is placed. On average you should expect to receive your order within 8-12 business days from the time that you place your order.

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